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Fidelize your customers by always identifying and understanding them. Achieve a relevant interaction with your customer in real-time, in any channel.
Let's take a look at the loyalty module. For users with a master/subaccount structure, it is important to understand that loyalty can only be configured on the masteraccount. This example shows the data of an active loyalty program. You can just click on a specific order which brings you to the specific customer information field. example of an active loyalty program ![example of the customer informa
Customer & order data
Go to the customer section A. Select Customers You can add tags for later usage. Check out the client his complete Loyalty usage by clicking on the button "View the history". This sections shows you to which personas this client complies to. Latest interactions: get insight about what interactions this clients typically does. It can help you to gather data which can be used to improve