Articles on: Sayl for Restaurants

How to connect Sayl with Lightspeed Resto POS?

Connect your Lightspeed account

Sayl supports an integration with the Lightspeed L-series POS system. Thanks to this integration, as a restaurant manager you can easily import products, modifiers & tables. Follow the below steps to connect your Lightspeed account & Sayl platform.

To view all the integrations that the Sayl Cloud platform supports, go to our Sayl integrations page.

Step by step :

In the Sayl admin, go to the menu option ‘**Integrations**’, select Lightspeed Resto and click on 'Create a new configuration'.
Now follow the steps below and fill in the required details.

Select a preparation location and enter a name in the Configuration name field.

Click on the 'Continue' button.

You will now need to connect your Lightspeed account. Make sure you have the admin credentials of your Lightspeed cash register.

Exceptionally, some Lightspeed customers have a password with escape characters in, like a backslash “\”. This causes the Lightspeed system to throw a “server error”, in the developer console you’ll see “URL_SCHEME incorrect”. To overcome this error, you must double each \. So if your password is 12\34, you must enter 12\\34.

The login user must have admin rights, otherwise you can not connect on the API.

After connecting Lightspeed, you return to the Sayl screen. Click ‘Save’ at the right top.

Congrats: You just successfully connected Sayl with Lightspeed. Head on to the importing of products and tables.

Make sure orders arrive in LS at your preferred terms

In your POS menu in SAYL, you can choose how many minutes upfront products arrive in LS. This can come in handy to manage your ticket administration in the kitchen.

Ex. products for take-away will arrive 10 min upfront in your LS system.

Updated on: 19/05/2023